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App is a general term for an entire application e.g., Instagram Feed, Facebook Feed
Widget is an individual instance of an app that can have different settings, templates, etc
tip
Widget views are one of the key indicators for our pricing model. Depending on the tariff plan, a monthly view limit is set for each application (each application can have several widgets created)
View Limit
In this guide
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If you exceed this limit, your application will be temporarily suspended. Choose the tariff plan based on the traffic statistics of your website
In other words, one view is counted every time someone visits the page where the widget is installed
What Counts as a Page View:
A pageview is registered every instance when a webpage containing the code is loaded during a browsing session
Each page load of the site with the widget counts as one view
All actions within the admin panel (widget configurator) DO NOT COUNT as views
We start counting views when the code is installed on your site.
Note
If you have two widgets of the same application or you have installed the widget on two different pages, the views will still be aggregated. If you have two widgets of the same application on one page, it will also count as two views, not one
The view limit is set for the entire application, not for each widget or website
How Does View Limit Work
What Should Users Do When the View Limit Is Reached?
If you run out of views before the end of the billing cycle, you can manually switch to a higher plan at any time. Once the upgrade is complete, your widget will be restored and views will resume
Is There Automatic Plan Upgrade When the Limit Is Exceeded?
No. Automatic plan upgrades are not available. If you exceed your view limit, you need to upgrade manually
What Happens When the Monthly View Limit Is Reached?
As you approach your monthly pageview limit, you will receive a notification in your dashboard.
You will also get email alerts when you are nearing your plan's limit.
If the limit is fully used (100%), your widget will be deactivated on your website. It will be automatically reactivated once you upgrade to a higher plan.
You can check your current usage at any time in your dashboard
When Are Pageviews Reset?
Pageviews are reset monthly, starting from the date your site was registered in Mirror App. This reset date is fixed and does not change, regardless of your billing cycle. Your current plan and payment amount remain unchanged
You can view the statistics and information about views in your profile:
After installing a widget, you need always stay up-to-date with your app views limit to check if you have enough views for the created widgets.
Checking Your View Limit
Go to your profile and сlick
Views
in the top right corner of the screen
right corner of the screen
In the new window, you can check all the stats for views
Changing your plan only affects the limit — it does not affect the reset date
What happens when you change your plan:
Account Registration
View Limit:
Base limit for the Free plan
Reset Limit:
1 month after sign-up
Upgrade to a Higher Plan
View Limit:
limit increases immediately
Reset Limit:
no change
Downgrade to a Lower Plan
View Limit:
limit decreases immediately
Reset Limit:
no change
Purchase a New Plan Before Reset
View Limit:
new limit applies immediately
Reset Limit:
no change
If you upgrade to a higher-tier plan, the new view limit is applied immediately and will be available for the current billing period
Your monthly view limit depends on your current active plan — we do not track or apply your plan history
How View Limits Are Calculated
This date:
is set once when you register
is automatically updated every month
does not change when you purchase or switch plans
When Are My Views Reset?
Your view count is automatically reset on the date shown in your dashboard as Reset Limit
This means:
Your limit won’t reset midway through the month
The only thing that matters is which plan is active at the start of the new period
What If Your Plan Is Renewed on a Different Day Than Your Reset Date?
If you renew or upgrade your plan on a different day than the Reset Limit date, this does not affect your limit. In the new billing period, your full limit will be applied according to your current plan.
Can I Change My Reset Limit Date?
No. The reset date is managed by the system. It updates automatically each month and cannot be changed manually
I Purchased a New Subscription. Why Didn’t My View Count Reset?
View counts only reset on your Reset Limit date. Purchasing or upgrading a plan does not trigger a reset
View limit breakdown:
July 1 – 4
Plan & Limit:
Free 500
Used:
0
Remaining:
500
Carries Over:
no
July 1 – August 1
Plan & Limit:
Base 15,000
Used:
10,000
Remaining:
5,000
Carries Over:
no
August 1 – September 1
Plan & Limit:
Base 15,000
Used:
0
Remaining:
15,000
Carries Over:
new cycle
What happens on August 1:
Your view counter is reset to zero
The remaining 5,000 views from the previous month do not carry over
A fresh 15,000 views are available from August 1 to September 1
For example, how view limits work when switching plans. Let’s walk through a real-world scenario:
July 1. You signed up at mirror-app.com. You received a base limit (e.g., 500 views from the Free plan), valid until your reset date on August 1
July 5. You upgraded to the Base plan, which includes 15,000 views per month. The new limit took effect immediately. The Reset Limit remained August 1
Between July 5 and August 1, you used 10,000 views
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